Effective Date: 12 September 2024
At Sarcasstic, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make purchases from our store.
1. Information
We Collect We collect different types of information when you visit our website or make a purchase, including: Personal Information: When you make a purchase, create an account, or sign up for our newsletter, we may collect your name, email address, shipping address, phone number, and payment information. Non-Personal Information: We may collect non-identifiable information through cookies and similar technologies, such as your browser type, device information, IP address, and browsing activity on our website.
2. How We Use Your Information
We use the information collected for the following purposes: Processing Orders: To fulfill your purchases, including processing payments, shipping products, and sending order updates. Customer Support: To assist with inquiries, resolve issues, and provide ongoing customer support. Marketing & Communication: To send you promotional offers, newsletters, and updates, but only if you’ve opted in to receive such communications. You can unsubscribe at any time. Website Improvement: To analyze website traffic and improve the user experience.
3. Sharing Your Information
We do not sell or share your personal information with third parties, except in the following cases: Service Providers: We may share information with trusted third-party services, such as payment processors and shipping partners, to complete transactions and deliver products. Legal Requirements: We may disclose information if required to comply with applicable laws, regulations, or legal processes.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience and collect data on site usage. Cookies are small files placed on your device that allow us to remember preferences, track site usage, and improve site functionality. You can manage or disable cookies through your browser settings, but doing so may affect some functionality of our website.
5. Your Rights
You have the right to: Access, update, or delete your personal information at any time. Opt-out of receiving marketing communications by clicking the “unsubscribe” link in emails or contacting us directly. Request data portability or restrict the processing of your data, subject to applicable laws. To exercise any of these rights, please contact us at chadwin@sarcasstic.co.za.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no online platform is entirely secure, and we cannot guarantee the absolute security of your information.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated “Effective Date.”
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: chadwin@sarcasstic.co.za
Phone: 060 963 4430